How to Activate Your New Card and Update Automatic Payments
Receiving a new debit or credit card in the mail? Whether you’re replacing an expired card, recovering from a lost or stolen one, or switching to a new account, taking a few minutes to activate your card and update your payment information will help you avoid any disruptions. Follow these simple steps to get everything set up.
Step 1: Activate Your New Card
Activating your new debit or credit card only takes a few minutes. Simply call the phone number on the sticker attached to your card and follow the automated prompts to activate it and set up your personal identification number (PIN).
Tips to Be Secure
- Call from the phone number linked to your Emprise Bank account. This helps confirm your identity.
- Avoid using speakerphone during activation. Your card information is sensitive and personal.
- Once activated, destroy your old card.
- Never store your PIN with your card.
Step 2: Update Automatic Payments
To avoid missed payments or service disruptions, update your new card details anywhere your old card was saved.
Identify Linked Accounts – Review your recent statements or online banking to find automatic payments linked to your old card. Common examples include:
- Mobile wallets (Apple Pay, Google Pay)
- Payment services (PayPal, Venmo)
- Streaming services (Netflix, Hulu)
- Online shopping platforms (Amazon, Wayfair)
- Memberships to professional organizations, fitness centers, or meal delivery services
- Software or cloud storage subscriptions
- Utility bills or insurance premiums
- Transportation payments for toll roads and parking or ride-sharing apps
- Sustaining gifts to nonprofits
Update the Payment Information – Log in to each account or app, navigate to the payment settings, and update your billing information with your new card details.
Need Help?
Our team is here for you.
Call us at 316-383-4301 or 855-383-4301,
Text 855-491-0368,
Or message us through our website, online banking, or mobile app.
By taking a few quick steps today, you’ll avoid service interruptions tomorrow—and keep everything running smoothly.